Windows 8.1 Pro Patch Archives

Windows 8.1 Pro Patch Archives

Windows 8.1 Pro Patch Archives

Windows 8.1 Pro Patch Archives

Blog Archive

How to Use the Steps Recorder



The Steps Recorder is a well-hidden tool available in Windows 7, Windows 8/8.1 and Windows 10. It allows you to record actions and then share the recording with others.

So why would you want to record actions? Well, have you ever had a colleague who is always asking you how to do things in Office? Instead of telling them, record the steps and send them the document. Or how about those occasional error messages that you need to report to your IT Team? Instead of explaining the issue, record the steps you took to get to the error.

Of course, steps recorder doesn’t just limit your recordings to Office.  You can record actions on pretty much anything; how to log expenses or use the line-of-business time tracking tools or how to play sneaky at Fortnite.  And the recorder tool is intelligent enough to black out sensitive fields such as passwords or digitally protected windows.

  1. Open the Steps Recorder (if you do not know where the Steps Recorder is located, search for it from the Start screen)
  2. Close any open windows other than Steps Recorder

NOTE: Steps Recorder will make screenshots of what’s on your computer screen and include those in the final recording. It is important that any unrelated open programs are closed first as this could be distracting.

  1. Click the Start Record button
  2. Complete the steps necessary as normal

You can tell when Steps Recorder is recording when the Start Record button changes to Pause Record and the title bar flashes ‘Recording Now’. The recording can be paused and resumed at any given time. During a recording you can also click the ‘Add Comment’ button to highlight a section of your screen and manually add a comment.

  1. Once you have finished, click Stop Record
  2. Click Save As
  3. Give the recording a name and click Save

A single .zip file containing all of the information recorded will be created and saved to your Desktop unless another location was specified. This can now be shared in one of the following ways:

  • Attached the file to an email
  • Copying the file to a network share drive or flash drive
  • Attaching the file to a forum post
  • Uploading the file to a file sharing service and linking to it

It is worth noting that Steps Recorder is not available in operating systems prior to Windows 7.

 

Tags: Hints and Tips, IT Training, Windows 10, Windows 8.1


5/4ths of People are Bad at Fractions



It’s nice to have a chuckle at those bizarre dialogue messages sometimes.  Here’s one from the Microsoft Yammer network.  Installing update 3 of 2.  Maths is fun.

 

Tags: Fun, Windows 8.1


Windows 10 FAQ and Licensing Video



There’s lots of chatter about Windows 10 so we’ve posted a licensing call that we recorded for Microsoft which sets out the fundamentals of how Windows as a service will work, the editions of Windows 10, licensing Windows per-user instead of per-device and how customers can get the Windows 10 upgrade.

You can also read our earlier blog posts on Never Pay for Windows Again and How to Upgrade to Windows 10.

Some important highlights:

1 – Windows will be an evergreen service and devices on Windows Home and Pro will have Windows updated at no ongoing cost.

2 – Windows Home will be on what’s known as Current Branch which means those machines will get feature updates as soon as they’re released.

3 – Windows Pro and Windows Enterprise with Software Assurance (SA) will default to Current Branch but can be set to Current Branch for Business which allows them to defer feature updates for up to eight months.  If updates are not deployed within that time, the OS will become unsupported.

4 – Windows Enterprise is the only edition where customers can fix on a specific release(known as a Long Term Servicing Branch).

5 – Windows Enterprise without Software Assurance (SA) will NOT BE UPDATED.  The update facility (Current Branch or Current Branch for Business) is a Software Assurance benefit for Enterprise edition, not part of the Windows licence.  So Windows will only be kept up to date for Enterprise edition customers if they maintain their SA annuity.

6 – Windows 7, 8 and 8.1 devices can be upgraded at no cost for 1 year after the release of Windows 10.  Windows Enterprise is not eligible for this free upgrade.

7 – The upgrade licence is tied to the specific device and is not transferable.  For example if you bought Windows 8 retail, that can be transferred to another pc but the Windows 10 upgrade cannot be transferred.  Within the first year, you would need to transfer the Windows 8 licence to the new machine and then kick off the free upgrade again.  After the first year, if the new machine didn’t come with an OEM Window 10 then you would need to buy Windows 10 in order to install it on that device.

8- There will be downgrade rights so if you buy a device with Windows 10 you will be able to deploy Windows 8 or 7 in its place.  This varies according to the channel you purchase through.

9- We’d love to get some more questions so please contact us if you have any that you’d like us to answer.

 

 

Tags: Hints and Tips, Microsoft Volume Licensing, Windows 10, Windows 8.1


Windows 10 – How to Upgrade



 

What do you notice from this eligibility list?  Windows Enterprise editions and Windows RT are specifically excluded.

Windows RT is likely being replaced with Windows 10 mobile edition anyway so more will become known on that in the next few months.  Windows 7, 8 and 8.1 Enterprise edition are not eligible for the free upgrade offer so how would those customers acquire Windows 10?

Customers with Software Assurance (SA) on their Windows licences have rights to Windows 10 Enterprise through the software assurance new version rights benefit.

In the days when you acquired Windows Enterprise by buying Windows Pro + SA, your underlying licence was Pro but even if you stopped SA you could retain perpetual rights to enterprise.  In this case you could revert to Pro edition and go for the free upgrade.  That does involve a reinstall though so not a nice option.

Or you could buy Windows 10 Enterprise + SA all over again.  Possibly not an option which will be greeted by cheers.

Or you could go for Windows 10 Enterprise without SA and stick with the Long Term Service Branch.

Limitations with the Upgrade

The Windows 10 licence created during the upgrade is a consumer licence that is tied to the device.  The licence will continue to work for reinstalling Windows 10 after the free upgrade period ends but only on that specific device.  so if you need to replace the hard drive or do a reinstall for any reason other than replacing the motherboard, it will work.

For volume licensing customers, the licence created is not a Volume Licence (VL) and will not be in VLSC (Volume Licensing Service Centre).  Whilst there won’t be any differences in the end-user experience between the free upgrade and a new VL purchase of Windows 10, the licence is different.  If you buy Windows 10 Pro through VL, you could not use the image or keys from the VLSC to apply the upgrade for free to other, unlicenced machines.  At present the Windows 10 Pro Upgrade licenses will be priced the same as the existing Windows 8.1 Pro Upgrade licences in case you do want to buy the full edition.

A couple of last points; even though customers on Windows 8 will get a lot of nudges to upgrade to Windows 10, Microsoft will not force people to upgrade.  They can remain on Windows 7, 8 or 8.1 and the support lifecycle for those remains in place.

Education customers have the same criteria.  Upgrade goes by the eligibility of the device and installed operating system; nothing special or limited for education.

See part 2 of this blog post for information on how Windows 10 is becoming an evergreen service.

Tags: Microsoft, News, Software Assurance, Windows 10, Windows 8.1


Never Pay for Windows 10 Again



Will Windows 10 be the last ever version?  Is Windows 10 going to be free?  Can you plan a surprise birthday party for a psychic?  Well, let’s tackle the first question here and the second question in our how to upgrade to Windows 10 blog post.

Never Pay for Windows Again

Currently, you might buy a pc and it will come with Windows preinstalled.  You’ve paid for the OEM (original Equipment Manufacturer) licence of Windows.  You’ll get feature updates and security patches from time to time and you can choose to install them or hide them.  It’s up to you (or you organisation’s IT policy).

With Windows 10, you won’t have a choice.  Windows updates will be applied when they’re ready.  So in a way, Windows 10 will be the last version because you will never have to pay for the next version of the client OS on the same pc; new features will just be installed.  If you need to buy a new machine, you’ll pay for the OEM licence as part of the pc’s purchase price and then Windows will just be kept up to date for the lifetime of the device.

You may be concentrating on the negative here that you won’t get a choice and must install new features.  Think about two huge positives though:

  1. you never need to pay for Windows again on the same machine and you’ll always have the latest version
  2. Software vendors and developers can almost guarantee that 90% of Windows users will have the same build

The second point there should make you smile if your pc has ever crashed or you’ve needed to phone support because an application isn’t working.  There are so many combinations of OS, patches, drivers, runtime files and versions around that reliability and consistency are devilishly hard to achieve.  Applications and peripherals should work far better if the manufacturers and developers can work to a stable and single platform.  Sounds a bit Apple-like doesn’t it?

Why is Windows Becoming a Service?

The world of software is changing to cloud aka software as a service.  With that change comes different release cadences.  If you’ve been in IT for a while you’ll be familiar with the terms 3.5 inch floppy, modem and three-year release cycles.  Office 365 has a monthly release cadence.  Azure enjoys weekly updates.  This is the way of the world; goodbye versions and hello evergreen services.  Innovation has become faster and users expect new features quicker.

What if I Don’t Want to Automatically Install Updates?

Microsoft thinks Windows 10 is going to have three demarcations of users: consumers, business users and mission-critical business systems.  For each type there is something known as a ‘branch’.

 

Consumers will be subject to the Current Branch and will receive Windows updates as they are released.  Of course, they will have gone through extensive testing via engineering builds, internal testing, early adopters and the Windows Insider program beforehand so several millions of users will already have installed these updates.

Business Users will default to Current Branch but have the option to select Current Branch for Business (CBB).  This allows them to defer feature updates for up to eight months after they’re released to the Current Branch.  This provides ample time for testing, compatibility work and fixes and just to wait and see how the hundreds of millions of Current Branch users get on with the updates.  The updates can be deferred but they will need to be installed within that eight-month timeframe.  Organisations will be able to control and manage how updates (including critical and security updates) are deployed using tools such as System Centre Configuration Manager, Windows Server Update Services or a new Windows 10 service called Windows Update for Business.

Mission-critical systems such as medical, aviation, etc. have the option to deploy point-in-time releases known as Long Term Service Branch (LTSB).  These will not be updated with new features but will have security and critical updates although the organisation can manage and control the distribution of these updates.  LTSB releases will be supported for at least 5 years (10 years if the customers has software assurance).  New LTSB releases will be made available every two-three years and customers will have the option whether to install them or not.

In short, if you don’t want to receive Windows OS updates, you will need to be on the LTSB and that requires certain Windows editions.

Long Term Service Branch is only Available for Windows Enterprise edition

 

Windows Home edition must be on Current Branch.  Windows Pro can be on either Current Branch or Current Branch for Business.  This means that both of these editions will be updated (CBB allows the updates to be deferred but only for up to 8 months).

Windows Enterprise edition is available with or without software assurance.  Windows Enterprise without SA allows the customer to deploy a point-in-time LTSB release, or previous ones (downgrade rights in other words) and for that release to still be supported for 5 years.  Windows Enterprise edition with SA also gives customers the rights to new LTSB release when they become available (every 2-3 years).  They can choose whether to install new releases or not.  SA also means the customer gains extended support so their chosen release will be supported for 10 years.

One important point to note is that Enterprise edition without SA will not enjoy updates on Current Branch either.  Customers with Home and Pro editions will always get the latest features for the life of the device.  Enterprise edition without SA will not.  The release that’s installed will eventually become out of date and the customer will need to buy a licence again to update.

Windows 10 Enterprise Edition with SA is available through all Microsoft Volume Licensing Programs (Open, Open Value, Select+, MPSA, EA, etc.)

Tags: Microsoft Volume Licensing, News, SMB, Software Assurance, Windows 10, Windows 8.1


Save the Photographs!



My wife takes digital photos and downloads them onto her laptop.  Then she deletes them from the camera.  If you have ever taken a hard-drive apart, on those rainy days to avoid doing dull IT tasks, you’ll know how fragile they are.  Lots of memories on those small platters of film.  No matter how many external hard drives I buy, or funny-shaped USB sticks to persuade her to back up her files, she never does.  So it’s with great anticipation that Microsoft Azure Backup Vaults now support Windows client OS (Windows 7 and Windows 8) as well as Windows Server.

 

If you’re a techie, you might be thinking why didn’t I set up a home active directory domain on an HP Microserver, back-up the client devices that log-on, including my wife’s laptop, and then back the server and thus the client files up to Azure?  Well, I did but the big blue light on the front on the Microserver started to annoy me at night because it was really bright so I keep turning it off and that’s not really a good infrastructure decision.

Let’s walk through how to set your home pc to back-up to the Azure cloudy goodness.  A couple of basics first; you will need an Azure subscription and this back-up solution will cost you money.  However, backups are compressed, encrypted, triple-replicated inside Microsoft’s datacenters and once you’ve set up your back-up schedule, it’s automatic.  And think of your photographic memories safe and sound (although of course you should periodically test your recovery processes as well).

Log onto www.azure.com and go to the Azure portal.  Select Recovery Services and create a new Backup Vault.  Once you have your vault, the dashboard will show you the next steps to take.

 

The client machine needs to register with the Azure Backup Vault.  A few months ago this required creating a certificate but now Azure simply provides a credentials file to download and save onto your local machine.  Next, download the Microsoft Azure Recovery Services (MARS) agent onto the local pc and run it.  The Azure portal provides two options for the backup agent; pick the first option (Windows Server or System Center Data Protection Manager or Windows Client).  The setup wizard is going to ask about proxy settings and will also download the pre-requisites but typically on a home network, you’ll be able to breeze through accepting the defaults.

 

 

 

The final step allows you to Proceed to Registration (or you can Close the setup but if you’re ready to schedule the backup, you may as well proceed to register your pc with the backup vault).  The backup agent will ask for the vault credentials file that you downloaded and then you’ll need to specify a passphrase.  This will be used for encrypting the data before transfer to Azure.  Note the data is encrypted on the client device and stored in Azure encrypted.  Microsoft do not hold the passphrase so it’s vital this is kept safe and secure otherwise you’ll only be able to restore encrypted data.  In fact, the agent will not let you proceed to the next step until the passphrase is saved to another location.

And just as a final part to this blog, we have to thanks one of our trainers, Thomas Lee who scored this coup by asking nicely for it!

Tags: Hints and Tips, Microsoft Azure, Windows 8.1


Windows Per-User Licensing



We recently wrote a blog for Microsoft explaining the new Enterprise Cloud Suite (ECS).  ECS includes a licence called Windows SA per-user.  You can read the post on the Microsoft UK Volume Licensing site.  In this post, I want to delve a little deeper into how Windows licensing can work on a per-user basis.

Windows and Office have historically been licenced per-device; the machine you use these on had to have a licence.  Software Assurance provided a little bit of flexibility by allowing roaming rights in which the primary user of a licenced device could access the software from outside of the work domain (e.g. at home).  However, mobility is the new norm.  People work on lots of devices and in lots of locations and licensing software per-device is very limiting in these instances.  Office 365 has seen enormous success with per-user licensing (overtaking the number of seats of traditional Office 2013) and Windows 8.1 can now also offer a similar flexibility.

Let’s cover some facts first:

  1. Per-device licensing is not going away and there are myriad cases where it’s preferable; for example libraries, hospitals, warehouses, etc. where many people use the same device.
  2. Office 365 allows 5 local installations of the full Office applications for the licensed user.  Windows per-user allows the user to install Windows 8.1 on an unlimited number of devices for their own use, subject to some pre-requisites which I’ll detail in this blog post.
  3. Windows per-user is not a cloud based service like Office 365.  It can therefore enjoy downgrade rights so the user could install Windows 7 in place of Windows 8.1 for example.
  4. Windows per-user is a subscription licence.  If the subscription is not continued, the licence expires and Windows must be uninstalled.  Whether there’s a mechanism to check for the subscription and remove functionality as there is with Office 365, I don’t know at the moment.
  5. Windows per-user is only available through Enterprise Agreements at the moment so it’s not a case of popping to PC World and buying Windows 8.1 per-user I’m afraid.

I’ll start by looking at some current scenarios.  That will highlight some limitations which ECS can address.

Windows 8.1 is licenced per-device.

Anyone at all can use Windows on the device, anywhere at all (e.g. at work or at home).  It helps to have the device-owner’s permission but that’s just politeness and not a licensing requirement.

Running Windows 8.1 virtually.

Many organisations utilise virtual desktop infrastructure (VDI) whereby the client OS is not locally installed on the licenced device but stored on a network server and then remotely accessed by the user.  If the Windows 8.1 licence for the device includes Software Assurance (SA), these virtual rights, known as Virtual Desktop Access (VDA) come as a benefit of the SA.  In this way, a user can access a virtual Windows desktop through VDI from a licenced Windows device.  This is fairly simple if the device is corporate-owned, for example, a laptop provided by the company for the user.  If the user wants to use their own (or a 3rd party) device to access their virtual Windows desktop, SA provides roaming rights to the primary user so they can access their desktop from outside work but 3rd party devices cannot be used to access virtual Windows desktops from within the corporate network, i.e. at work.  The primary user is defined as being the person who uses a pc for more than half the time in any 90-day period.  Let’s mention a few scenarios: the user can use their main work desktop pc whilst in the office; they can also access a virtual Windows desktop from their personal pc at home using VDI; they could also use a corporate laptop to access a virtual Windows desktop both at work and outside work (as long as the laptop is also licenced for Windows); they could not however bring their personal devices into work and access a virtual Windows desktop.  I can sense you’re frowning so time for an illustration.

Whichever way you choose, the licensing benefits are the same.  Firstly, it gets around the ‘cannot bring a 3rd party device into work and access Windows’ restriction.  Secondly it allows the licenced user to install Windows 8.1 onto any number of devices.  Yes, that’s pretty generous isn’t it?  I mentioned in the facts at the start of this post there are some pre-requisites and the condition for installing Windows is that on devices with a screen size of 10.1″ and above, there must already be a Windows 7 Professional or Windows 8.1 Pro licence.  Even if the device already has a Windows 8.1 Pro licence, Windows per-user allows you to install Windows 8.1 Enterprise and you can access virtual Windows desktops from inside and outside work.  Time for a final illustration.


That’s a lot of green and green is good unless we’re drinking milk.  The only red is that you cannot install Windows 8.1 on an iPhone, iPad or Android device but you can run it virtually.

In summary, there are still a few things to bear in mind, for example underlying Windows device licences don’t quite go away in most cases, but licensing Windows for a user gives enormous flexibility in allowing people to work wherever they are, whatever the device is and whoever it’s owned by.

Tags: Microsoft Volume Licensing, Mobility, Software Assurance, Windows 8.1


Easiest way to MCSA?



Perhaps you’re looking for a new job and you want to refresh your certification.  Perhaps you’re hiring new staff and want to skill them up quickly or meet targets to earn a Microsoft Partner Competency.  What’s the easiest way to earn a Microsoft Certified Solutions Associate (MCSA) accreditation?

Easy is the wrong word here.  None of these exams are easy; they exist to test and prove your experience and knowledge in a topic.  MCSA is also the prerequisite to earn the Microsoft Certified Solutions Expert accreditations which really are the pinnacle of Microsoft certifications.

However the fastest route to earn an MCSA, assuming you’re not upgrading an earlier qualification,  is to work towards either Windows 7 or Windows 8.1 MCSA or towards the Office 365 MCSA.  Each of these routes only require you to take two exams from scratch.

 

Your choice should clearly depend on your IT career path and the skills you’re going to need.  If you are open to all areas though, of those three MCSA options, we’d advise the Office 365 MCSA.  Firstly there is only one 5-day course whereas Windows MCSA involves two 5-day courses and thus more time out of the office and more cost.  Attending a course is not required to take an exam but it’s a great way to maximise your chances.  Secondly, the Office 365 MCSA can be used as the foundation to gain the MCSE qualification in Desktop Infrastructure, Server Infrastructure, Private Cloud, Messaging, Communications or SharePoint.  The Windows MCSA does not have an MCSE route.

Of course, we’d love to help you gain nay Microsoft qualification so please get in touch and see how we can help.

 

Tags: IT Training, Microsoft, Microsoft Certification, Office 365, Windows 8.1


IE Auto-Scaling Annoys Me



Like many people, I work on multiple monitors.  Take now for example; I’m writing this blog post on my main monitor and Jeremy Kyle is playing in Internet Explorer on the second monitor (is he the father and the brother?  Who really cares?).

My monitors are set to different resolutions and when I drag an Internet Explorer window from my main monitor to the second monitor, it automatically scales to 150% which makes it unusable.  This ‘helpful’ behaviour is actually extremely annoying to me but there is an easy way to prevent this from happening.

Right click your desktop and select Screen Resolution.  Click Make text and other items larger or smallerand then check the box for Let me choose one scaling level for all my displays.

 

You may need to sign out of Windows and back in again for some bizarre reason but that should solve the issue.

Now, back to Jeremy Kyle, “My teenage son picks his nose too much”.

Tags: Hints and Tips, Windows 8.1


Windows 8.1 Enterprise without SA



Historically Windows Enterprise edition was only available by attaching Software Assurance (SA) to Windows Professional edition.  The Enterprise edition was never directly listed on the pricelist or listed as an OEM product.  From the 1st March 2014, Windows 8.1 Enterprise is now on the pricelist without needing to pay the recurring Software Assurance annuity.  For volume licensing (VL), this only affects Open and Select Plus programs because all the other VL programs include SA.

Customers who buy through the Open or Select Plus programs can therefore save some money and still get the benefits of Windows 8.1 Enterprise.  What’s the difference between Windows 8.1 Enterprise licence only and Windows 8.1 Enterprise with SA?

We’ll describe Software Assurance in more detail in a forthcoming blog but in a nutshell, you get all the extra technologies with Enterprise but none of the licence modifications that are required to enjoy those technical benefits.  The technical benefits for Windows 8.1 Enterprise include Windows To Go creator, Start screen control, DirectAccess, BranchCache, AppLocker, Virtual Desktop infrastructure (VDI) enhancements and Enterprise Sideloading.  However you’ll still need SA to modify the licence rights to take advantage of VDI or Windows To Go.  So you won’t be able to fully utilise Virtual Desktop Access (VDA) without SA.  VDA is the ability to store the client operating systems on a server instead of directly on the desktop pc or laptop so the user can use any licensed device to access their Windows desktop.  A form of thin client computing which gives IT much more control over the deployments.

This volume licensing brief provides further detail.

Both Windows 8.1 Pro and Enterprise through VL are still upgrades and they require a qualifying underlying operating system.  Also customers will be able to add SA onto Windows 8.1 Pro OEM licences up until July 1, 2014.  The brief actually says the PC needs to have been purchased before July 1st but of course customers should be ok to add SA up to 90 days afterwards.

Tags: Microsoft Volume Licensing, Software Assurance, Windows 8.1


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06.06.2011 Version 6.8.5 (Hashes, AV check)

05.05.2011 Version 6.8.4 (Hashes, AV check)

15.03.2011 Version 6.8.2 (Hashes, AV check)

24.02.2011 Version 6.8.1 (Hashes, AV check)

22.02.2011 Version 6.8 (Hashes, AV check)

06.01.2011 Version 6.7.2 (Hashes, AV check)

22.12.2010 Version 6.7.1 (Hashes, AV check)

06.12.2010 Version 6.7 (Hashes, AV check)

10.11.2010 Version 6.6.5 (Hashes, AV check)

13.10.2010 Version 6.6.4 (Hashes, AV check)

15.09.2010 Version 6.6.3 (Hashes, AV check)

27.08.2010 Version 6.6.2 (Hashes, AV check)

17.06.2010 Version 6.6.1 (Hashes, AV check)

14.06.2010 Version 6.6 (Hashes, AV check)

08.04.2010 Version 6.51 (Hashes, AV check)

25.03.2010 Version 6.5 (Hashes, AV check)

12.02.2010 Version 6.4 (MD5, AV check)

13.11.2009 Version 6.3 (MD5, AV check)

23.10.2009 Version 6.2 (MD5, AV check)

30.07.2009 Version 6.1 (MD5, AV check)

20.05.2009 Version 6.0 (MD5)

Modifications in version 12.0

- Support removed for Windows 7 and Server 2008(R2) since Microsoft discontinued support for it on January 14th, 2020
- Support removed for Microsoft Security Essentials, Windows 7 Defender, Service Packs, Remote Desktop Client and Silverlight (download switches /includemsse and /excludesp, update switches /instmsse, /instmssl and /updatetsc)
- Support removed for Windows 10 version 1703 since Microsoft discontinued support for it on October 8th, 2019
- Split Windows 10 download into version specific parts
- Included complete rewrite of the Linux scripts version 1.19 (Special thanks to H. Buhrmester)
- March 2020 updates added to 'security only' lists for Windows 8.1 and Server 2012 / 2012 R2 (x86/x64) systems
- Included improved XSLT filter for the determination of dynamic Office updates by Product Id rather than ProductFamily Id (Special thanks to H. Buhrmester)
- Replaced superseded November 2019 Servicing stack update (kb4523200) by March 2020 Servicing stack update (kb4540721) for Windows 10 Version 1507 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4520724) by March 2020 Servicing stack update (kb4540723) for Windows 10 Version 1607 and Windows Server 2016 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523202) by March 2020 Servicing stack update (kb4541731) for Windows 10 Version 1709 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523203) by March 2020 Servicing stack update (kb4540724) for Windows 10 Version 1803 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523204) by March 2020 Servicing stack update (kb4539571) for Windows 10 Version 1809 and Windows Server 2019 (Thanks to "aker")
- Replaced superseded February 2020 Servicing stack update (kb4538674) by March 2020 Servicing stack update (kb4541338) for Windows 10 Version 1903 and 1909 (Thanks to "aker")
- Fix: Invalid --no-check-certificate option for Aria2 download utility (Thanks to "negg", "Dalai", "hbuhrmester" and "Gerby")
- Fix: Wget utility didn't any longer download root certificates properly due to user agent aware responses from microsoft.com (Thanks to "aker")
- Fix: Adjusted installation sequence to have root certificate packages installed before all all others (Thanks to "aker")

Modifications in version 11.9.1 ESR

- Included complete rewrite of the Linux scripts version 1.19 (Special thanks to H. Buhrmester)
- March 2020 updates added to 'security only' lists for Windows 8.1 and Server 2012 / 2012 R2 (x86/x64) systems
- Included improved XSLT filter for the determination of dynamic Office updates by Product Id rather than ProductFamily Id (Special thanks to H. Buhrmester)
- Replaced superseded November 2019 Servicing stack update (kb4523200) by March 2020 Servicing stack update (kb4540721) for Windows 10 Version 1507 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4520724) by March 2020 Servicing stack update (kb4540723) for Windows 10 Version 1607 and Windows Server 2016 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523201) by March 2020 Servicing stack update (kb4540722) for Windows 10 Version 1703 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523202) by March 2020 Servicing stack update (kb4541731) for Windows 10 Version 1709 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523203) by March 2020 Servicing stack update (kb4540724) for Windows 10 Version 1803 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523204) by March 2020 Servicing stack update (kb4539571) for Windows 10 Version 1809 and Windows Server 2019 (Thanks to "aker")
- Replaced superseded February 2020 Servicing stack update (kb4538674) by March 2020 Servicing stack update (kb4541338) for Windows 10 Version 1903 and 1909 (Thanks to "aker")
- Fix: Invalid --no-check-certificate option for Aria2 download utility (Thanks to "negg", "Dalai", "hbuhrmester" and "Gerby")
- Fix: Wget utility didn't any longer download root certificates properly due to user agent aware responses from microsoft.com (Thanks to "aker")
- Fix: Adjusted installation sequence to have root certificate packages installed before all all others (Thanks to "aker")

Modifications in version 11.9

- NOTE: This version will be the last one supporting Windows 7 and Server 2008 (R2)
- Included complete rewrite of the Linux scripts version 1.17 (Special thanks to H. Buhrmester)
- Included new method for the determination of dynamic Office updates for DownloadUpdates.cmd (Special thanks to H. Buhrmester)
- December 2019 updates added to 'security only' lists for Windows 7 / 8.1 and Server 2008 R2 / 2012 / 2012 R2 (x86/x64) systems
- January 2020 updates added to 'security only' lists for Windows 7 / 8.1 and Server 2008 R2 / 2012 / 2012 R2 (x86/x64) systems
- February 2020 updates added to 'security only' lists for Windows 8.1 and Server 2012 / 2012 R2 (x86/x64) systems
- Integrated .NET Frameworks' January 2020 Security Only Updates and Quality Rollups
- C++ 2019 Redistributable Runtime Libraries updated to v. 14.24.28127.4 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4526478) by February 2020 Servicing Stack Update (kb4537830) for Windows Server 2008 SP2 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4523206) by February 2020 Servicing Stack Update (kb4537829) for Windows 7 (x86/x64) and Server 2008 R2 (Thanks to "aker")
- Replaced superseded November 2019 Servicing Stack Update (kb4523208) by December 2019 Servicing Stack Update (kb4532920) for Windows Server 2012 (Thanks to "aker")
- Replaced superseded November 2019 Servicing stack update (kb4524569) by February 2020 Servicing stack update (kb4538674) for Windows 10 Version 1903 (Thanks to "aker")
- Removed utility pciclearstalecache from static installation definitions for Windows 7 (x86/x64) and Windows Server 2008 R2 (Thanks to "janicholson")
- Fix: Download part missed several and didn't properly exclude other Windows 10 updates due to new URLs (Thanks to H. Buhrmester)
- Fix: Deletions of unsigned files were not logged properly in DownloadUpdates.cmd (Thanks to H. Buhrmester)
- Fix: Added July 2016 Servicing stack updates (kb3173426/kb3173424) to scan prerequisites for Windows 8.1 / Server 2012(R2) to avoid endless update loops (Thanks to "aker")
- Fix: Wget utility refused to download from download.wsusoffline.net and others due to certificate verification failures under Windows 10 / Server 2016/2019 (Thanks to J. Noller)
- Fix: Wget utility didn't any longer follow HTTP redirections in download URLs for Windows Defender and Microsoft Security Essentials signature files due to user agent aware responses from microsoft.com (Thanks to "Dalai")

Источник: [https://torrent-igruha.org/3551-portal.html]
Windows 8.1 Pro Patch Archives

View Full Version : The Game does not start under windows 8.1 "Update 1"



As per subject, why is the game not starting under windows 8.1?! i can see it under task manager using 1% resources but nothing is happening, my specs are AMD FX 8350, HD 7970, 8gb ddr3 1866ram... i think my setup is more then capable of directx11, what is wrong?!?!

Do you have the newest graphics card drivers installed?

Do you have the newest graphics card drivers installed?

Yes i have just re-installed all drivers... just in case, no change, as it happens i have another PC running similar setup but on Windows 7, the game runs perfectly fine there... also uninstalled all previous MS C++ packages and reinstalled, no change, disabled antivirus, no change... please help...

the game just hangs, no black screen, nothing, just stays like you can see below:

http://s10.postimg.org/y3sh7pnax/New_Bitmap_Image.jpg

That's strange. We have three Win 8.1 test computers here (laptops and desktop) for testing. The game is working fine on those computers. Do you have the new Windows 8.1 Update installed?

is this all the support i can get?!?!?! you guys sound like my company's IT support (have you tried rebooting your PC sir?).... funny thing cos tried it on another Windows 8.1 Enterprise x64 machine and it does not work either, same symptoms, have you actually tried this game on Windows 8.1?! or is it just my bad luck to have both systems corrupted... i do not really want to install windows 7 on my main PC just to be able to play one game! i would appreciate if someone replied to this post within 24 hours... i have already made a **** up buying season pass thinking it was a full game (had to pay another £16 for the game), and now the game does not start?!?!?! all my other games are working fine, I hardly believe the problem is with my PC's.

Yes, we have tried the game on several Windows 8 and Windows 8.1 computers, both laptops and desktops. None of them has had the problem you have reported. We are investigating the cause. Any hardware and software details that you can give us, will help us in the investigation.

lol...when i was writing this someone actually replied... anyhow, yes i have all the latest updates, I have Widows 8.1 Enterprise 64bit on both PC's, first PC amd fx 8350, hd 7970, 8gb ddr3, the other PC Phenom II 1045t, GTX 580, 4gb ddr2, both running the same version of Windows (8.1 Ent) both updated with all the updates, the game just does not start, i have moved my HDD with Windows 7 on to my main PC, it took a while to get all the drivers but the game starts and i am able to play without any problems...

I am not familiar with the Enterprise version of Windows 8. This problem might be related to the Enterprise version, as it's not reproducible on consumer Windows 8 versions (we have both 32 bit and 64 bit installs).

OK, i'll give it a go... will get different windows 8.1 installed on my pc... will report back success or failure... never had so much trouble to get the game running... at the other hand can you please tell me where does it say that THE GAME WILL NOT START ON WINDOWS 8.1 ENTERPRISE?!?!

I am experiencing the exact same issue with a Windows 8.1 x64 with Update 1 installed.

My specs are:

Windows 8.1 Pro with Update 1 x64 (installed from the Windows 8.1 installation media)
MSI Z77A-GD65 motherboard
8GB DDR3 GeIL Black Dragon RAM
Intel Core i5-3570k CPU
VTX3D AMD HD7950 3GB graphics card (with latest 14.4 drivers)
Asus Xonar D2X sound card
3x monitors (tried with just 1 enabled, no difference)

Also fails on my laptop, a Dell Vostro 3700 (Core i3-330m), which, of course, is running 8.1 also.

My only other PC in the house I could play it on is also Windows 8.1 (QX9650 @ 3GHz and HD 6970 2GB) - so a complete and utter waste of my time and money at the moment.

Just for diagnostics, it works perfectly fine on my Win 8.1 Pro U1 x64 (well, minus the Ubisoft server issues)

Asus P8H77-M LE motherboard
8 GB DDR3 Corsair RAM
Intel i5-3570k CPU
eVGA GeForce GTX 760 (driver 335.23 (current release))
2 monitors

Just for diagnostics, it works perfectly fine on my Win 8.1 Pro U1 x64 (well, minus the Ubisoft server issues)

Asus P8H77-M LE motherboard
8 GB DDR3 Corsair RAM
Intel i5-3570k CPU
eVGA GeForce GTX 760 (driver 335.23 (current release))
2 monitors

That is great to know... i have just wasted 2 hours of my life reinstalling system, now have windows 8.1 Pro with all the updates, newest ati drivers 14.4 and apart from uplay nothing else!!! the game is still in limbo after pressing start... not sure whether you have beta drivers or release, but this is what i am planning to do next: install release drivers instead of beta, we'll see what happens... report back in few minutes :)

Hm, the difference seems to be in the video card... ConfusedTA, what setup do you have?

Ebbemonke, I thought I'd noticed a pattern - that being that anything with an AMD graphics card wasn't working - but your 2nd PC with the nVidia 580 also isn't working - so that blows that theory out of the water! (Although, you do have an AMD CPU in that PC, the ones that are working so far in this thread are the Intel/nVidia combinations...)

It may be nothing, it may be something...

I'm certainly not reinstalling Windows (again) on my machine - and I've had no issues with anything else with the beta drivers, only this game.

OK mate, i agree with you, as you can see i have wasted at least 3 hours of my life trying to get it going, thinking there is something wrong with my PC's... i thought it was to do with beta drivers as bot PC's have newest beta installed, however now i know it is nothing to do with this as release drivers are not helping... at this point i have given up, RedLynx has to come up with a solution... until then will be playing the game from my portable HDD with windows 7 on it... got a bit drunk in the process but at least i have a fresh windows installed :)

Zagadka: a ty co, tez masz problem z uruchamianiem czy tylko starasz sie pomoc??!!

Also fails on my laptop, a Dell Vostro 3700 (Core i3-330m), which, of course, is running 8.1 also.

My only other PC in the house I could play it on is also Windows 8.1 (QX9650 @ 3GHz and HD 6970 2GB) - so a complete and utter waste of my time and money at the moment.

So, I kicked the girlfriend off the HTPC, and installed the game. It fired up.

QX 9650 @ 3ghz
4gb ddr3
AMD 6970 2gb
Windows 8.1 Pro x64 update 1

AMD 13.10 beta drivers

So, I kicked the girlfriend off the HTPC, and installed the game. It fired up.

QX 9650 @ 3ghz
4gb ddr3
AMD 6970 2gb
Windows 8.1 Pro x64 update 1

AMD 13.10 beta drivers

Good for you! As i said before i have a walkaround and played the game already but this is not the point!!! they need to fix this bug!!!! BTW try to beat my time on 1st track in Masters Gountlet...

Just a quick question: Do you all have multiple monitors + Windows 8.1 "Update 1" 64 bit (and an AMD graphics card)?

Turns out that we have both Windows 8 and Windows 8.1 test computers here, but no computer with Windows 8.1 "Update 1". We are installing the "Update 1" and starting to analyze the issue ASAP.

Turns out that we have both Windows 8 and Windows 8.1 test computers here, but no computer with Windows 8.1 "Update 1". We are installing the "Update 1" and starting to analyze the issue ASAP.

That is a good support :)
Thank you!

Also we have the Enterprise version of Win 8.1 "Update" so we will verify that as well.

Just a quick question: Do you all have multiple monitors + Windows 8.1 "Update 1" 64 bit (and an AMD graphics card)?

My main PC has multiple monitors, yes. I did also disable the extra monitors and restart.

The only Windows 8.1 Update 1 machine I've had successfully running is running the 13.10 Beta drivers (it's my HTPC, so I don't update drivers very often)


However - I'm glad to hear that you're looking into the issue, and hopefully it's something simple to resolve and we can get the fix ASAP! :)

Just a quick question: Do you all have multiple monitors + Windows 8.1 "Update 1" 64 bit (and an AMD graphics card)?

well my main PC (FX8350 HD7970) has a single monitor (it is actually 37 inch TV), the other PC (Phenom1045t GTX580) is hooked up to 2 monitors (17inch monitor and OPTOMA Projector)... both PC's have Windows 8.1 with all the latest updates (including update 1), one is enterprise the other one is pro (thanks to you guys), both are 64bit systems...

Same here. Crashes after selecting a track. Frustrating to say the least.

CPU: i7 870
RAM: 16GB
VIDEO: NVidia GTX670
VIDEO DRIVERS: 335.23
OS: Windows 8.1 X64
SOUND: Asus Xonar DX
INPUT: Microsoft Xbox360 wire controller

I've toggled on and off my other monitors and it hasn't helped. I've also tried lowering the graphic settings and reducing the audio sample rate and channels which sometimes causes issues in other games. Nothing.

The game ran perfectly well during Beta on this machine.

I am running Windows 7 with 3 23" monitors.

AMD Phenom x4
ATI Radeaon HD 6970 with latest drivers
I am getting the same result. Does not launch. I even tried disabling multiple monitors and restarting machine and trying. Still no luck. I own 100+ games on steam and they all work fine. Def a bug with this game.

any time frame on fixing this issue? I'm sure I'm not the only one who would like to play!

I'd also like to know progress on this... have you had any luck replicating this problem on your test PC's?!

I have another bug for you to fix, while i am able to play the game on win7 32bit it is extremely annoying when the game slows down dramatically, this is random, happens on every track and every scenery (also screen tears are a bit annoying), I was able to get rid of these only by switching to windowed mode, the game seems to run perfectly fine in windowed?!

All in all, love the game, just get it fixed...

I have same problem but the exe doesn't even launch for me.
Uplay just shows the thanks for playing trials screen you should get after exiting the game.

Os: WIndows 8.1 Pro 64bit
GPU: Nvidia GTX 770
Drivers: Beta Drivers 337.50
CPU: i7-4770 @3.4ghz
Ram: 16 Gig

Any update? Tomorrow Im just going to try and figure out how I get my money back if its not resolved.

apparently there is no update, quality customer service.

All good, they refuse to give the season pass to the people who bought the deluxe version.

This is the last UBISoft game i purchase thanks alot for showing your great customer service there.

It is my first, and quite possibly my last UBISOFT game if they don't get there act together and atleast give updates on the issues...

i mean seriously, update 1 came out like 2 weeks ago, it never crossed anyones mind to click "accept" when windows asked you to update, and more importantly didn't bother testing the game on the most recent version of windows?

Hello

We are still investigating.
Sebastian answered on the thread, we'll update again when we find out what happens, probably early next week.

Thank you,

Yup that's all I needed to know. I will be requesting a refund and will be disputing charge if denied. This was the first and last game I will ever buy from ubisoft. Very disappointing because the game did look like fun.

I may do the same. It's silly. I think we should be upgraded to the season pass. its ridiculous to buy a game and not be able to play it, and only get generic responses as to the issue.

Quite strange, for me works very well :nonchalance: I used the official Windows 8.1 Update 1 ISO, maybe is there a bug with the single update from Win8.1 standard?

Weird for me the game doesn't work with uplay online. But if I go offline it works fine.

Quite strange, for me works very well :nonchalance: I used the official Windows 8.1 Update 1 ISO, maybe is there a bug with the single update from Win8.1 standard?

This bug is not just isolated to windows 8.1 with update. It is also affecting windows 7 machines and when I reached out to ubisoft they even told me they have several people with the same issue. Hey I understand things take time but this game just launched. Its not like its been out for a while. There is a issue and the devs take the weekend off when I spent my hard earned money on the game. If you launch a game follow it the first week hardcore I would think to make sure its running well. This to me shows a direct attitude of Ubisoft and what I can expect in the future.

^^ I agree. I understand no one wants to work on the weekend, but I have no sympathy if you decide to launch a game right before the weekend, next time launch on monday if you can't deal with the weekend work. I have to say, its quite ridiculous. It will probably never be fixed, the devs will probably come back with its all our faults that our machines arnt working right.

Games and patches typically come out on Tuesdays for a reason

Quite strange, for me works very well :nonchalance: I used the official Windows 8.1 Update 1 ISO, maybe is there a bug with the single update from Win8.1 standard?
Yes, it works fine on our Windows 8.1 (Enterprise) Update 1 computers as well. We try to change the computer setups to reproduce this. We haven't yet tested on 7000 series Radeon with Windows 8.1 Update or with exotic multimonitor setups, etc. Going to do that today. All extra information (both software and hardware) about your computer setups is very valuable for us to be able to reproduce this bug. If we need to buy some extra components to repro this issue, that's not a problem.

For everyone having this problem:
Please run dxdiag.exe and send the generated .txt file to support@redlynx.com. Subject should be "Trials Fusion - startup problem". We need this info to determine exactly what is causing the problem. Thanks.

Yes, it works fine on our Windows 8.1 (Enterprise) Update 1 computers as well. We try to change the computer setups to reproduce this. We haven't yet tested on 7000 series Radeon with Windows 8.1 Update or with exotic multimonitor setups, etc. Going to do that today. All extra information (both software and hardware) about your computer setups is very valuable for us to be able to reproduce this bug. If we need to buy some extra components to repro this issue, that's not a problem.

First of all thank you for your support, i'm very satisfied with the game and if it can serve you to reproduce bugs or to exclude other things these are my config specs:

ASUS Rampage II Extreme
Intel Core i7-930 2.80ghz oc to 3.1 ghz
12 GB of RAM (6 GB OCZ and 6GB Corsair) 1600mhz oc to 1708mhz
Asus nVidia GeForce GTX680 with 337.61 beta drivers
Roccat Kulo 7.1 USB HeadSet
Monitor LG M2380
Windows 8.1 Professional 64bit with Update 1 (fresh installation with original MSDN ISOs)

Weird for me the game doesn't work with uplay online. But if I go offline it works fine.

Hello Impostah,

When you say "doesn't work", what happens? Crashing? Freezing? Being slow?
Also, can you give us your hardware and OS configuration?

Cheers,

Works fine on my rig. Also 8.1.

Works also here on Radeon 7950 + Windows 8.1 Update (Enterprise). All different GPU manufacturer's tested, and some odd SLI setups as well. So far we can't be able to reproduce this problem no matter what we try.

Please send dxdiag dumps to support@redlynx.com (subject: Trials Fusion - startup problem). We need to find something similar between your hardware configurations that could cause this.

One question: Do you have some virtualization software installed (or have active remote desktop / SplashTop / etc connections)? Any unusual software installed?

Works also here on Radeon 7950 + Windows 8.1 Update (Enterprise). All different GPU manufacturer's tested, and some odd SLI setups as well. So far we can't be able to reproduce this problem no matter what we try.

Please send dxdiag dumps to support@redlynx.com (subject: Trials Fusion - startup problem). We need to find something similar between your hardware configurations that could cause this.

One question: Do you have some virtualization software installed (or have active remote desktop / SplashTop / etc connections)? Any unusual software installed?

OK some more details for you to replicate :), both my rigs have DVB-S2 cards installed (satellite dish hooked up to a PC) , apart from this i have a WHS2003 PC which acts as NAS, so both PC's have small HDD's just for system and all data (Documents, Pictures, Videos, Games etc.) is located on the server as active directory, all documents are being shared between 2 PC's (so i can start game on one PC and when my girfriend kicks me out from living room i can go to bedroom and continue to play on 100" projector screen (nVidia 3d vision by the way)), I have Virgin Broadband (if that makes any difference) SuperHub (in modem mode as their router is bag of ****) and 2 Belkin gigabit routers sharing one SSID (2 different channels)... both PC's have xBox 360 Wireless Receivers (I prefer to use controller instead of keyboard and mouse), will send you both dxdiags in a minute.. any more questions or suggestions let me know!

If you remember correctly i have reinstalled windows last week, apart from loading all drivers i have not done anything else but the game still would not launch

Also if you remember correctly the game starts perfectly fine on both PC's using my portable hdd with windows 7 32bit

Both PC's have avast free antivirus


well, naive me figured I would buy evolution to play and get used to while I waited for you guys to fix Fusion...well it does the exact same thing, works fine until I go start a level, then it boots me out of the game into uplay.

Hey!!!!! I fixed it myself!!!!!!! the problem with my setup was location of documents folder... it was located on server (\\server\xxx\documents) when i restored it defaults (c:\users\etc) the game ran flawlessly on my windows 8.1 machine!!!!!!! am unable to replicate this in the bedroom PC as my girfriend is still asleep, will try when back from work this afternoon! bear in mind the game files are still located on the server, just the documents i have hanged to default

that would explain why the game runs ok on my portable windows 7 hdd, (it is because documents are on that portable hdd instead of server!) it would also explain why others have similar problems running windows 7 perhaps? maybe its network protocol that is stopping it from running?!

I want a medal, can i get a medal?!

Hey!!!!! I fixed it myself!!!!!!! the problem with my setup was location of documents folder... it was located on server (\\server\xxx\documents) when i restored it defaults (c:\users\etc) the game ran flawlessly on my windows 8.1 machine!!!!!!! am unable to replicate this in the bedroom PC as my girfriend is still asleep, will try when back from work this afternoon! bear in mind the game files are still located on the server, just the documents i have hanged to default

that would explain why the game runs ok on my portable windows 7 hdd, (it is because documents are on that portable hdd instead of server!) it would also explain why others have similar problems running windows 7 perhaps? maybe its network protocol that is stopping it from running?!

I want a medal, can i get a medal?!

Ahh, interesting - I too have My Documents mapped to my server on my main machine, but not my other machine running 8.1 Update 1

Thank you guys!

Does it solve the problem for everyone or some of you still can't run the game on Windows 8/8.1?

I guess I figured out what was wrong with my spare computer with Win8.1 update 1. I edited the \Documents\TrialsFusion\SavedGames\local_config.xm l file to start the game in windowed mode and got a message saying that my GPU doesn't support DirectX 10.1. Before that I just got two game crashes back-to-back and no proper error message. This is actually the first time I've gotten a DirectX error with this machine. I had no idea Geforce 8800 gts (512mb version) doesn't support DirectX 10.1, must be pretty rare for games to use those 10.1 features. I guess I'll just have to wait until I get back home in a week and play the game with my proper computer :D

Thank for letting us know Lumiden. We'll check why you didn't have the message when you were in fullscreen.

Cheers,

Hey!!!!! I fixed it myself!!!!!!! the problem with my setup was location of documents folder... it was located on server (\\server\xxx\documents) when i restored it defaults (c:\users\etc) the game ran flawlessly on my windows 8.1 machine!!!!!!!
Thanks for being a very big help for us! I will ask our IT support to setup me a computer that has similar documents structure, so I can see where everything goes wrong. Might be some path related bugs in our file system code.

I guess I figured out what was wrong with my spare computer with Win8.1 update 1. I edited the \Documents\TrialsFusion\SavedGames\local_config.xm l file to start the game in windowed mode and got a message saying that my GPU doesn't support DirectX 10.1. Before that I just got two game crashes back-to-back and no proper error message. This is actually the first time I've gotten a DirectX error with this machine. I had no idea Geforce 8800 gts (512mb version) doesn't support DirectX 10.1, must be pretty rare for games to use those 10.1 features. I guess I'll just have to wait until I get back home in a week and play the game with my proper computer :D
I got your dxdiag dump. Unfortunately GeForce 8800 GTS is not supported by the game. The official minimum requirements are Geforce GTS 450 and Radeon 5770 (both DX11 cards). All DirectX 10.1 cards are under the official minimum requirements, but at least the beta build was running properly on Radeon 4870 (DX10.1 card).

Reproduced the bug, and fixed it. Will be included in the next PC patch. This fixes the game startup crash when the Windows documents folder is on a network folder.

Workaround until the patch is available: move your Windows documents folder into a local hard drive directory.

Reproduced the bug, and fixed it. Will be included in the next PC patch. This fixes the game startup crash when the Windows documents folder is on a network folder.

Workaround until the patch is available: move your Windows documents folder into a local hard drive directory.

Can you expand on this? My documents are in at their default location and not mapped to a networked drive.

Hi Steelfrogg,

I am quoting your message with your configuration.


Same here. Crashes after selecting a track. Frustrating to say the least.

CPU: i7 870
RAM: 16GB
VIDEO: NVidia GTX670
VIDEO DRIVERS: 335.23
OS: Windows 8.1 X64
SOUND: Asus Xonar DX
INPUT: Microsoft Xbox360 wire controller

I've toggled on and off my other monitors and it hasn't helped. I've also tried lowering the graphic settings and reducing the audio sample rate and channels which sometimes causes issues in other games. Nothing.

The game ran perfectly well during Beta on this machine.

So you say your documents is not mapped on a network drive.
Also, your configuration is supported.

So the problem is somewhere else.

I know it's a pain but can you uninstall and reinstall to verify please?

Reproduced the bug, and fixed it. Will be included in the next PC patch. This fixes the game startup crash when the Windows documents folder is on a network folder.

Workaround until the patch is available: move your Windows documents folder into a local hard drive directory.

why not put out a patch immediately?

Hey!!!!! I fixed it myself!!!!!!! the problem with my setup was location of documents folder... it was located on server (\\server\xxx\documents) when i restored it defaults (c:\users\etc) the game ran flawlessly on my windows 8.1 machine!!!!!!! am unable to replicate this in the bedroom PC as my girfriend is still asleep, will try when back from work this afternoon! bear in mind the game files are still located on the server, just the documents i have hanged to default

that would explain why the game runs ok on my portable windows 7 hdd, (it is because documents are on that portable hdd instead of server!) it would also explain why others have similar problems running windows 7 perhaps? maybe its network protocol that is stopping it from running?!

I want a medal, can i get a medal?!

my windows docs is located in c:\user....and my game still fails.

is it possible that oem drivers or software could also be interfering causing this issue? and are the people still having this issue on the latest GPU drivers?

from my experience asus software likes to cause problems, i've had there gpu tweak cause issues in the past, there ai suite prevent my computer from shutting down and stuff which is why i'm putting this suggesting out there.

I too have tried moving my Documents folder back my C drive and reinstalling, but still crashing. I've already submitted my DxDiag yesterday to support. For others' reference, I'm on Window 8.1 Pro x64 with latest SP and patches. Fresh install of Windows on a new Samsung SSD, with documents, and Steam, located on my old HDD. My video card is Nvidia 8800 GTX - which has its own inherent problems and will not work with Windows 8.1 on the latest drivers (335.23 and 337.50 beta), so I'm using an older 314.22 driver which is compatible. Nvidia says they are aware of the issue and will fix in the next patch... hopefully.

I too have tried moving my Documents folder back my C drive and reinstalling, but still crashing. I've already submitted my DxDiag yesterday to support. For others' reference, I'm on Window 8.1 Pro x64 with latest SP and patches. Fresh install of Windows on a new Samsung SSD, with documents, and Steam, located on my old HDD. My video card is Nvidia 8800 GTX - which has its own inherent problems and will not work with Windows 8.1 on the latest drivers (335.23 and 337.50 beta), so I'm using an older 314.22 driver which is compatible. Nvidia says they are aware of the issue and will fix in the next patch... hopefully.

I think Redlynx responded numerous times stating minimum requirement for GPU to be gtx450 and HD 5xxx, so i think your 8800gtx falls below minimum system requirements hence the game is not starting

Hi Steelfrogg,

I am quoting your message with your configuration.



So you say your documents is not mapped on a network drive.
Also, your configuration is supported.

So the problem is somewhere else.

I know it's a pain but can you uninstall and reinstall to verify please?

Please forgive the lateness of my reply. I've just uninstalled and reinstalled the game as requested. The issue unfortunately persists. Things I've tried so far:


Un-installed and re-installed the game entirely.
Launch the game in uPlay offline mode.
Launch the game without a connected controller.
Launch the game in windowed mode.
Launch the game without any additional monitors plugged in.
Launch the game with reduced sound quality.
Verified that "My documents" is not on a network location.
Verified that my video drivers are up to date.


Please let me know if I can be of any more help.

This is still going on. I purchased this game on launch. I have the season pass and what a waste of money. Work around does not work for the documents folder and support was worthless. They told me they where not even aware of the workaround. This is the ONLY game that does not work on my pc. I am very upset with you guys and am trying to be as patient as possible but come on. You guys have a known issue here and ALOT are experiencing it. This feels like a novice company that im dealing with and you guys are supposed to be a large experienced company. Come on UBISOFT get with it.

Hello

There must be something special in the way your PC is setup because it looks like other people can play with this configuration.
The next patch will have generate crash dump when crashing but not even sure it will help for your case.
I don't know how we can help you, I'll discuss with the engineers.

Cheers,

I have submitted many logs to the guy that was helping me in support(Dustin). I even turned off all processes and start up applications besides trials fusion. Here's my thing. I would be reinstalling my O/S and everything if more than one game was having this issue. But I have 100's of steam games and I've tested a majority of even the ones I don't play anymore. They all work! None of them sit in the background as a process and do nothing!. By process of elimination by using that as my troubleshooting, then it obviously shows that the game is flawed where none of the other ones are. Bad code? Rush the game out? Limited testing? Im open for a engineer to contact me on the side or in a email. I just want to play the dang game that I paid for. Feeling some hardcore buyers remorse right now.

Hi,

Did you purchase the game on Steam, Uplay or retail?

Cheers,

I can say that I have found one thing, and likely this is causing a version of all the peoples issues here.
factors I have to share that I think are relevant
1. utilizing folder redirection as a group policy environment. THis means that my desktop, my documents are all redirected to a local network share automatically, although all applications use the "symlink" locally so they don't know the different. This is a very common feature used in small business.
1. I am using windows 8.1 x64 professional on the latest updates (as of today).

when searching for how to launch the game in windowed mode, I found instructions telling me to change settings in a trialsfusion folder in my "my documents" folder. this folder existed, but had nothing in it. no graphics xml files or anything like that. I figured this was a permission issue so I granted full access to everyone on that folder, but still nothing (even afger reinstalling).
I tried creating a "fake" my documents locally with the same name, but there is no INI or environmental variable in order to tell the game to look elsewhere.

simply put I can verify that I KNOW the reason mine is not working is because of the folder redirection. I am not willing to disable this feature as I always use the computers for business and simply put that is just not acceptable. no other game requires this change. Please help me in being able to relocate these files to something in the steamapps folder or something so that I can play the game. really excited to play but have had it since pre release not being able to. I have just figured this out as of today though. I tried creating the files manually but nothing works. Thanks.




Hi,

Did you purchase the game on Steam, Uplay or retail?

Cheers,

Hello insanepartyguy,

The fix for the folder redirection is in the next patch.

Cheers,

Thank you for the prompt reply. 2 questions.
1. any esitmate on this time? a week, a month, a year? (sorry, just anxious to play)
2. do you know if I will need to reinstall the game? I guess I'll just remove it for now and await the answers here.



Hello insanepartyguy,

The fix for the folder redirection is in the next patch.

Cheers,

Hello,

I can't communicate the delay but it's much less than a month.
You won't need to reinstall, the game will get an update, that's all :)

Cheers,

Hello,
Same here, I just wonder if my problem comes from the same thing, as my OS is Win7 Ultimate x64.

My specs:
- nVidia GTX 570
- Intel Core I7 k875
- 16GO RAM
- OS: Windows 7 Ultimate x64

Bought at the Fnac on a disc, activated on uPlay, at the beginning of April

Edit: I just remembered that when I saw that the disc build didnt work, I uninstalled and downloaded it... Although, it still didn't work.

Hello,

Can you describe a little bit more your problem? The game just doesn't start? An error message?

Thank you,

Hello,

Can you describe a little bit more your problem? The game just doesn't start? An error message?

Thank you,

Hey En0,

I know you weren't addressing me but I figured I would chime in with my own issue and similar issue to some of those in this thread. I have a Lenovo Y510p with Windows 8.1, Dual GeForce 755M SLI(I can provide more hardware details if you request.) I can get to the Trials Fusion Menu but when I go to play a track, it will give me: "trials_fusion.exe has stopped working, checking for a solution to this problem."

I've tried re-installing the game, turning off uPlay overlay, and using offline mode to no avail. All I can really find about this issue are some patchwork fixes that worked for some but nothing substantial. From the reading I've done outside this forum, this problem is known and we're waiting on a patch to fix these issues. What I want to know is: do you have any fixes that I can try to help alleviate this problem before said patch? Do you have an ETA on the patch and to your knowledge will this problem be fixed within the next patch? Is there anywhere I can e-mail besides support@redlynx.com to get an answer my problems?(No response when sending an e-mail with my DxDiag information attached.)

One odd thing I noticed is that I recently got Watch_Dogs as a present and lo and behold, Watch_Dogs crashes with the exact same error as Trials_Fusion albeit with different error codes in Event Viewer.

Hello En0-;
Actually, as I said, my own problem is exactly the same as the one the first poster had: nothing is displayed, but the executable is running in the list the Task Manager displays (I use an alternate version of it, named ProcExp, which is much better :P )
Thank you fur the support

Yeah so, if I could have an answer, that'd be great...

Hi LtEJostorm,

I have no idea what's happening with the game on your PC. That's weird.

A few questions that may help:

- Do you have the last drivers installed?
- Where is located your "My Documents" folder? (local harddrive? network drive?)
- Do you hear any sound from the game? (Ubisoft logo video for example)


Cheers,

Hi En0- ,

Thank you for responding. Let me answer your questions:

- My GPU driver is on the last version, although I have no idea about the other ones; i'm going to update this message as fast as possible with any intel I'll have
- My "My Documents" folder is on a network drive
- I have absolutely nothing coming from the game but the "UbisoftGameLauncher.exe" and "trials_fusion.exe" in Procexp. No sound, no image, just my desktop.

Cheers, LtEJostorm

Hello,

The problem comes from your "My Documents" folder. The way we were accessing it was not working with network drive. It's fixed in the patch that is incoming.

Cheers,

That's strange. We have three Win 8.1 test computers here (laptops and desktop) for testing. The game is working fine on those computers. Do you have the new Windows 8.1 Update installed?


I just loaded Forgotten Battles on my laptop, a HP ENVY M6-K010dx SLEEKBOOK running Windows *.1 with the June update, and it appears to work just fine the videos and the setup menus all respond. I just inserted the disc and let it autorun. The problem I'm having is finding 8.1 drivers for my Saitek X45.

I've been to the Siatek Website, but the drivers page is unavailable.

Hello,

The problem comes from your "My Documents" folder. The way we were accessing it was not working with network drive. It's fixed in the patch that is incoming.

Cheers,

En0-,

When is this patch coming? This thread has gone quiet because people are tired of complaining and most Windows 8.1 users have no solution. I've never had a game where I had to wait more than a month to play it due to bugs and the need for a patch. Do you guys care anymore or have enough people grown tired of complaining to warrant your slow pace? I've sent e-mails to support@redlynx.com to fall on deaf ears with no response. So when, when is this patch coming? We're still waiting; we're just tired of getting no answers.

Hey Trelur,

The patch is out since the 18th and has the fix for this problem. Let me know if you still have this problem.

Cheers,

En0-,

When is this patch coming? This thread has gone quiet because people are tired of complaining and most Windows 8.1 users have no solution. I've never had a game where I had to wait more than a month to play it due to bugs and the need for a patch. Do you guys care anymore or have enough people grown tired of complaining to warrant your slow pace? I've sent e-mails to support@redlynx.com to fall on deaf ears with no response. So when, when is this patch coming? We're still waiting; we're just tired of getting no answers.


HI Trelur,

Patch 2 is already available for update. :)
It should contain a fix for this issue, please try it out and reply if you still have some problems.

Regards,

Thank you for the quick response, both of you. I apologize for my message of frustration but I am a huge fan of the Trials series and just want to get this issue resolved. Is this patch downloaded manually or is it downloaded automatically upon logging into Uplay? I still receive the "Trials_Fusion.exe has stopped working" message upon trying to enter the first race. This is the same message that I've gotten since buying the game around a month ago. I use a Lenovo Y510p with Windows 8.1. If you would like me to provide more hardware information or any other details whatsoever, please let me know. If it can assist in getting this game up and running, I'll provide as much detail as necessary.

Thank You.

Thank you for the quick response, both of you. I apologize for my message of frustration but I am a huge fan of the Trials series and just want to get this issue resolved. Is this patch downloaded manually or is it downloaded automatically upon logging into Uplay? I still receive the "Trials_Fusion.exe has stopped working" message upon trying to enter the first race. This is the same message that I've gotten since buying the game around a month ago. I use a Lenovo Y510p with Windows 8.1. If you would like me to provide more hardware information or any other details whatsoever, please let me know. If it can assist in getting this game up and running, I'll provide as much detail as necessary.

Thank You.

Try to open Uplay and under "Play" button there is a "Verify files" option. This one should start looking for corrupted files and game updates.
But it should be done automatically right after you press "Play" button.

Regards,

Try to open Uplay and under "Play" button there is a "Verify files" option. This one should start looking for corrupted files and game updates.
But it should be done automatically right after you press "Play" button.

Regards,

Unfortunately, I only have the "Uninstall" option underneath the drop down arrow next to "Play." I assume I should have a "Verify files" option? Could this be an issue with uPlay? Please note that I purchased Trials Fusion through Steam as well.

Unfortunately, I only have the "Uninstall" option underneath the drop down arrow next to "Play." I assume I should have a "Verify files" option? Could this be an issue with uPlay? Please note that I purchased Trials Fusion through Steam as well.

In this case it's not Uplay issue. It means that you need to check latest update on Steam, but it should be done automatically.
One last this thing that you can try is to re install game in Steam. :( otherwise it means that you still experience this issue even with patch 2 :(

Unfortunately, I only have the "Uninstall" option underneath the drop down arrow next to "Play." I assume I should have a "Verify files" option? Could this be an issue with uPlay? Please note that I purchased Trials Fusion through Steam as well.You can verify the integrity of Steam game files as well. Go to Steam -> Library -> All Games -> Right Click on 'Trials Fusion' -> Click Properties -> Click tab named Updates -> Make sure it's set to 'Always keep this game up to date' -> Now click on Local Files -> Then click on 'Verify Integrity of game cache...'. This should check and redownload all missing files/updates for you.

I have tried re-installing the game on Steam in the past. I store most of my games on a secondary internal HDD. However, I have tried installing it on the OS C: drive as well with the exact same error. I just Verified the integrity of the Game Cache and I still receive the Trials_Fusion.exe has stopped working when trying to get into the first track.

Would you like the event viewer information?

I have tried re-installing the game on Steam in the past. I store most of my games on a secondary internal HDD. However, I have tried installing it on the OS C: drive as well with the exact same error. I just Verified the integrity of the Game Cache and I still receive the Trials_Fusion.exe has stopped working when trying to get into the first track.

Would you like the event viewer information?

Yes, definitely.
You can use this address (ben.ubi@mail.ru) to send it.

And what about in-game editor? Can you access it?

Regards,

Yes, definitely.
You can use this address (ben.ubi@mail.ru) to send it.

And what about in-game editor? Can you access it?

Regards,

It crashed out. Same way the game does. Trials_Fusion.exe has stopped working. Also, I've sent you the Event Viewer information.

Hi Trelur,

If you didn't notice, i have replied to your mail.
Please send me a dxdiag file.

Hi Trelur,

If you didn't notice, i have replied to your mail.
Please send me a dxdiag file.

I have sent my DXDiag information. Please let me know what you find.

Hi Trelur,

If you didn't notice, i have replied to your mail.
Please send me a dxdiag file.

Ben, I sent my original post in more than a month ago. This game has been out since April. What is it going to take to get this to work?

Ben, I sent my original post in more than a month ago. This game has been out since April. What is it going to take to get this to work?

Got your dmp files and passed them to dev team. :)

Regards,

Ben, I sent my original post in more than a month ago. This game has been out since April. What is it going to take to get this to work?

Hello,

So we looked at the dump and the crash is inside the driver. We can't reproduce it, so we can't send it to the manufacturer neither.
It looks like your drivers are up-to-date, so it's the same as other people are using.
You may want to try to reinstall your driver.

Let us know if it helps.

Cheers,

Hello,

So we looked at the dump and the crash is inside the driver. We can't reproduce it, so we can't send it to the manufacturer neither.
It looks like your drivers are up-to-date, so it's the same as other people are using.
You may want to try to reinstall your driver.

Let us know if it helps.

Cheers,

I re-installed my drivers and made sure to do a clean installation of the latest drivers out on the Nvidia site and still my game crashes at the exact same spot. Where do we go from here? I had a very similar crashing issue when Watch_Dogs came out originally but the game was patched and I was fine afterwards. I did receive something different after the crash which was basically an error message telling me where the Ubisoft dump file for that crash was located. I don't recall ever seeing that message after trials crashed. I'll send the .dmp file over to Ben,

Hello,

So we looked at the dump and the crash is inside the driver. We can't reproduce it, so we can't send it to the manufacturer neither.
It looks like your drivers are up-to-date, so it's the same as other people are using.
You may want to try to reinstall your driver.

Let us know if it helps.

Cheers,

I re-installed my drivers and made sure to do a clean installation of the latest drivers out on the Nvidia site and still my game crashes at the exact same spot. Where do we go from here? I had a very similar crashing issue when Watch_Dogs came out originally but the game was patched and I was fine afterwards. I did receive something different after the crash which was basically an error message telling me where the Ubisoft dump file for that crash was located. I don't recall ever seeing that message after trials crashed. I'll send the .dmp file over to Ben,

I re-installed my drivers and made sure to do a clean installation of the latest drivers out on the Nvidia site and still my game crashes at the exact same spot. Where do we go from here? I had a very similar crashing issue when Watch_Dogs came out originally but the game was patched and I was fine afterwards. I did receive something different after the crash which was basically an error message telling me where the Ubisoft dump file for that crash was located. I don't recall ever seeing that message after trials crashed. I'll send the .dmp file over to Ben,

HI Trelur,
I'm still waiting for your .dmp files. :)

Regards,

Источник: [https://torrent-igruha.org/3551-portal.html]
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